Tuesday, July 14, 2015
Inside the Mind of Barack Hussein Obama
There has been much discussion, particularly in conservative circles these past few years about what motivates Barack Obama to do what he has done and continues to do. One camp believes that he is diabolically intentional about destroying the country. Another postulates that he is simply dumb as a box of rocks. I don't really think that either explanation is a true reflection of what is driving Obama to drive the country over a cliff. Rather, I believe that he was raised and educated, perhaps indoctrinated in and by a steady stream of radical, liberal progressive ideology from a very early age and to the exclusion of any other philosophies. This is the prism through which he views history and current events. I don't believe that he can even fathom that there truly is any other valid point of view. Facts and logic cannot overcome this lifelong immersion in liberal philosophy. He is effectively hard-wired to view events, think and act according to this imprinting. Nothing will sway him. In his mind he probably cannot understand why everyone doesn't think the way he does. He is undoubtedly honestly flummoxed at why so many vehemently oppose his efforts to make the world a much better place. I have no doubt that to the core of his being he truly believes that if he could just exert his will unfettered he could bring about peace in the Middle East and throughout the world, economic prosperity for all, eliminate poverty, hunger and disease as well as make the Earth a beautiful garden of Eden. Why wouldn't everyone want that? Now, one could classify that as a mental illness, megalomania or schizophrenic delusions of grandeur; and that might be accurate, but where does that leave us? Impeachment, incarceration in an asylum, mandatory medication and counseling? No, I think the lesson to be learned here is to not put people like this in positions of power (including the education system). As to what can be done to undo the damage already wrecked upon the nation and that which is probably still to come, I will leave that to another time and perhaps other people.
Thursday, February 26, 2015
Democrat In Republican Clothing #DIRC
You've heard about RINO's, Republican In Name Only. Well, now I think it's time to take it a step further with DIRC, Democrat In Republican Clothing. I would nominate Governor Chris Christie and Jeb Bush to start with. There are many more. Join me on Twitter and nominate your favorite #DIRC!
Senator Lindsey Graham-SC
Senator Orrin Hatch-UT
Senator Jeff Flake-AZ
Senator Lindsey Graham-SC
Senator Orrin Hatch-UT
Senator Jeff Flake-AZ
Tuesday, February 03, 2015
You Can Lead a Horse to Water...but That Doesn't Make it a Leader
Egads, companies all across America are obsessed with "Leadership Training." Every employee from the bathroom janitor to the CEO are spending hours and days in classes hearing canned PowerPoint presentations from perky presenters touting the latest 12-step program that will transform anyone and everyone into the next Steve Jobs. Over my nearly 60 decades I have read dozens of books on leadership and sat through lectures, presentations and training on finding and developing the leader within me. Well, guess what? There ain't one in there. So let me give you my curbside consultation on what I have learned and believe about all of this.
I postulate that within the corporate hierarchy there are basically four categories. You can call them by different names, but essentially most companies are comprised of one or two (if they are lucky enough to still have one) Leaders, a small batch of Managers, Supervisors and then Workers. It is my belief that people are born with, or without the tendency to fall into one of those categories. It is pretty much genetically dictated. My uncle was born with musical talent. He took violin lessons when he was very young and quickly mastered that instrument. One day he sat down and started playing the piano. He didn't need sheet music, he would just hear something on the radio and start playing it and would transpose it into another key on the fly. I wanted to play the piano but was not born with the innate talent. I took lessons for years, fighting and struggling. I can pick out the notes off of the page, but I don't make music. My uncle made music. He was a musician. I, with all my years of lessons still could not claim to be a musician. While you can tweak and develop and improve the skills within your particular category I don't believe that there is much movement of an individual from one category to another. Wanting to become a Leader and attending all of these myriad leadership classes does not make you a Leader any more than standing in a garage makes you a car. If you're not born to be a Leader, you're probably not going to be one. Or a Manager or Supervisor either for that matter. And just because your company anoints you as a Leader or Manager or Supervisor and sends you to class doesn't make it so either. They may just be setting you up to fail. Leadership training companies rake in billions every year telling rooms full of chickens to 'fly, you're an eagle!' Well, chickens are not eagles and they're not going to become eagles. There are very few eagles. And we needs chickens, there's nothing wrong with being a chicken. But the allure to be a Leader is very intoxicating. In my opinion, there are very few leaders in government or business, but a lot of wannabes.
Leaders cast the vision for the product, service and company. They were probably the founder(s) of that particular enterprise. The original Leader many not even be around any more. Sadly, after the founding Leader is gone, many companies never really have another Leader and wallow around until they go bust. They try to hire another Leader or promote a Manager into leadership, but usually with disastrous results. Leaders are big idea people, not detail. They think outside of the box, come up with new, novel ideas and sometimes come off as a bit quirky, eccentric and impractical. The words 'no' and 'impossible' are not in their vocabulary. The fact that something has never been done before excites them while it scares Managers. The are oriented to the future. Once they have put an idea for a product or service in motion and handed it off to the Managers, they are pretty much done with that one and off dreaming up the next big deal.
Managers may go by many names: CEO, President, Vice-President, COO, CFO, Manager, General Manager, Superintendent. These people are responsible for taking the Leader's visions, manifested as a product, service or company and make it happen. They break the vision down into its component projects and steps and then manage the necessary resources, budgets, personnel, policies, legal and regulatory demands and timetables and deadlines. They hire the Supervisors who will oversee the workers who will ultimately do the work of the vision. Managers are more oriented to the details of the vision, relieving the Leader of that burden.
Supervisors oversee the Workers who are doing the day-to-day grunt work of bringing the Leader's vision to fruition. They hire and fire them, make sure they have the necessary tools and training, make sure the work is done safely and strive to meet the deadlines and budgets given them by their Manager for their particular project.
Workers have very specific skills for very specific jobs. These are comprised of the industrial trades, skilled and unskilled workers. They perform the daily heavy lifting (many times literally) of accomplishing the vision. They perform repetitive tasks on a very specific part of a step or aspect of a project making up the vision. Without them, nothing much would happen.
It is my premise that Workers rarely if ever make good Supervisors, Supervisors rarely if ever make good Managers, and Managers rarely if ever make good Leaders. Thus the problem with promoting up the chain from within an organization. People really do tend to rise to their level of incompetency, unfortunately that is usually the point where they are promoted from one of these categories up to the next one. They were doing a great job in the position for which they are best suited, and this is probably why there were singled out for promotion. That, and the fact that someone has been around for a long time and now it's their turn. Eeeek! Formula for epic fail. Rather than leaving that successful person in their best-suited job and trying to help them be the best they can be there, the company out of the goodness of their heart promotes them up to the next category where they flounder and founder for years, while attending multiple seminars on how to be a success in that job, but secretly knowing they never will. Surprise, I am not a big proponent of promoting from within. If a company needs a Leader (or Manager or Supervisor or Worker) they should look everywhere for the best person with those particular skills, inside and outside the company and hire the best person for job. It is more important that the candidate have the requisite skill set for the particular category of job rather than know the product, service or company inside out. Someone from outside with the right skills can learn the company, product and service quickly. But remember, it's the skills you are really after, not company knowledge. Someone with all of the company knowledge and experience in the world will still fail if promoted beyond their God-given skill set.
I believe that companies should stop sending everyone to leadership training classes and spend their money and resources identifying employees' innate skills, matching that to the right job and then investing in helping them improve those preexisting skills to the highest level within the job and category that best suits them. If a position needs to be filled, fill it with someone from inside or outside the company that already has the right skills for that category, then train them in that position.
I postulate that within the corporate hierarchy there are basically four categories. You can call them by different names, but essentially most companies are comprised of one or two (if they are lucky enough to still have one) Leaders, a small batch of Managers, Supervisors and then Workers. It is my belief that people are born with, or without the tendency to fall into one of those categories. It is pretty much genetically dictated. My uncle was born with musical talent. He took violin lessons when he was very young and quickly mastered that instrument. One day he sat down and started playing the piano. He didn't need sheet music, he would just hear something on the radio and start playing it and would transpose it into another key on the fly. I wanted to play the piano but was not born with the innate talent. I took lessons for years, fighting and struggling. I can pick out the notes off of the page, but I don't make music. My uncle made music. He was a musician. I, with all my years of lessons still could not claim to be a musician. While you can tweak and develop and improve the skills within your particular category I don't believe that there is much movement of an individual from one category to another. Wanting to become a Leader and attending all of these myriad leadership classes does not make you a Leader any more than standing in a garage makes you a car. If you're not born to be a Leader, you're probably not going to be one. Or a Manager or Supervisor either for that matter. And just because your company anoints you as a Leader or Manager or Supervisor and sends you to class doesn't make it so either. They may just be setting you up to fail. Leadership training companies rake in billions every year telling rooms full of chickens to 'fly, you're an eagle!' Well, chickens are not eagles and they're not going to become eagles. There are very few eagles. And we needs chickens, there's nothing wrong with being a chicken. But the allure to be a Leader is very intoxicating. In my opinion, there are very few leaders in government or business, but a lot of wannabes.
Leaders cast the vision for the product, service and company. They were probably the founder(s) of that particular enterprise. The original Leader many not even be around any more. Sadly, after the founding Leader is gone, many companies never really have another Leader and wallow around until they go bust. They try to hire another Leader or promote a Manager into leadership, but usually with disastrous results. Leaders are big idea people, not detail. They think outside of the box, come up with new, novel ideas and sometimes come off as a bit quirky, eccentric and impractical. The words 'no' and 'impossible' are not in their vocabulary. The fact that something has never been done before excites them while it scares Managers. The are oriented to the future. Once they have put an idea for a product or service in motion and handed it off to the Managers, they are pretty much done with that one and off dreaming up the next big deal.
Managers may go by many names: CEO, President, Vice-President, COO, CFO, Manager, General Manager, Superintendent. These people are responsible for taking the Leader's visions, manifested as a product, service or company and make it happen. They break the vision down into its component projects and steps and then manage the necessary resources, budgets, personnel, policies, legal and regulatory demands and timetables and deadlines. They hire the Supervisors who will oversee the workers who will ultimately do the work of the vision. Managers are more oriented to the details of the vision, relieving the Leader of that burden.
Supervisors oversee the Workers who are doing the day-to-day grunt work of bringing the Leader's vision to fruition. They hire and fire them, make sure they have the necessary tools and training, make sure the work is done safely and strive to meet the deadlines and budgets given them by their Manager for their particular project.
Workers have very specific skills for very specific jobs. These are comprised of the industrial trades, skilled and unskilled workers. They perform the daily heavy lifting (many times literally) of accomplishing the vision. They perform repetitive tasks on a very specific part of a step or aspect of a project making up the vision. Without them, nothing much would happen.
It is my premise that Workers rarely if ever make good Supervisors, Supervisors rarely if ever make good Managers, and Managers rarely if ever make good Leaders. Thus the problem with promoting up the chain from within an organization. People really do tend to rise to their level of incompetency, unfortunately that is usually the point where they are promoted from one of these categories up to the next one. They were doing a great job in the position for which they are best suited, and this is probably why there were singled out for promotion. That, and the fact that someone has been around for a long time and now it's their turn. Eeeek! Formula for epic fail. Rather than leaving that successful person in their best-suited job and trying to help them be the best they can be there, the company out of the goodness of their heart promotes them up to the next category where they flounder and founder for years, while attending multiple seminars on how to be a success in that job, but secretly knowing they never will. Surprise, I am not a big proponent of promoting from within. If a company needs a Leader (or Manager or Supervisor or Worker) they should look everywhere for the best person with those particular skills, inside and outside the company and hire the best person for job. It is more important that the candidate have the requisite skill set for the particular category of job rather than know the product, service or company inside out. Someone from outside with the right skills can learn the company, product and service quickly. But remember, it's the skills you are really after, not company knowledge. Someone with all of the company knowledge and experience in the world will still fail if promoted beyond their God-given skill set.
I believe that companies should stop sending everyone to leadership training classes and spend their money and resources identifying employees' innate skills, matching that to the right job and then investing in helping them improve those preexisting skills to the highest level within the job and category that best suits them. If a position needs to be filled, fill it with someone from inside or outside the company that already has the right skills for that category, then train them in that position.
Sunday, March 30, 2014
God and Government
Let's clear up this church and state thing once and for all. It's really quite simple, not complicated in the least. The people who founded this nation were fleeing religious persecution under a state-mandated religion. They set up a nation based upon the concept of religious freedom. A nation where religion of all kinds, or none at all could flourish unimpeded by the heavy hand of the government. People would be free to worship when and where and what they pleased, or not at all. They did not distinguish between private and public religious practice. They were not concerned about people expressing and practicing their religion in the public square and in the halls of government. Just look at how many of our early politicians held strong religious beliefs, talked openly about them in the chambers of government and how many mentioned their faith in speeches on the floor of the House and Senate. Look at how many Presidents prayed openly and encouraged prayer for our nation. The sessions of Congress are opened in prayer and Presidents are sworn in on Bibles (or other religious books) and swear their oath, so help them God. Our founders did not intend for religion to be hidden away to only be practiced in the home or Sundays in church. No, what they intended was a vibrant religious fervor throughout the land, in homes and churches and schools and businesses and the halls of government, unchecked by intrusion from the rulers. The thing they did proscribed was any establishment of a state religion or policies setting one religion above another, or giving one special treatment over another, or prohibiting some altogether. This is not to be construed to an interpretation which keeps religion out of the public and government realms, but rather keeps government out of the religious realms. The separation of church and state is to keep the state out of the church, but not the church out of the state. We have come a full 180 degrees since George Washington said in his farewell address of 1796, "Of all the dispositions and habits which lead to political prosperity, religion and morality are indispensable supports." Atheists and agnostics are now everywhere lobbying for the removal of anything religious from our schools, public squares and halls of government. What gives them the right to do so anymore than those of us with religious affiliation the right to remove them and their beliefs from these same places. One could argue that atheism and agnosticism are simply religions of faith in things other than a supreme being. In the world of the First Amendment they have no more right to demand religious cleansing than the religious to demand their cleansing. No, we must all co-exist and blossom together in all aspects of life. The First Amendment guarantees the right of freedom OF religion, not freedom FROM religion. I would recommend that those who seek to remove anything religious from the public square grow thicker skin. What religious people do doesn't harm them, and what they do doesn't harm the religious. Live and let live. The industry of being offended has become too much a growth industry. A lot of what they do and what happens in our country and the world offends me, but I choose to let it roll off of me like water from a duck's back. I do what I can to make a difference in the world from my perspective, they would be advised to do the same. By the way, the Constitution and Bill of Rights nowhere guarantees a right to not be offended. It's part of life. Amen.
Wednesday, October 23, 2013
Article V--Let's Go!!
Now that we have read Mark Levin’s latest book, The Liberty Amendments and realize that this really IS the only path forward; we must confront the questions of how we move this idea forward to fruition and what can and must each of us do in that endeavor.
It seems to me that before we can start the process we need to know exactly where we are now and we must be able to track our progress and make necessary adjustments along the way. To that end here is my outline:
- We need a central, searchable electronic database to collect and track data on all state legislators. This should include the state, the individual’s name, party affiliation, mailing address, telephone numbers, fax numbers and social media contact information and when they will next face re-election. We need to track changes with elections and vacancies. Should this database be owned by Tea Party Patriot’s, some other group or should some new entity be formed for this specific task?
- Each legislator needs to then be contacted to find out if they have read Mark’s book or if they are familiar with it and/or the proposal. If not, the book and other supporting information needs to be made available to them and then follow up with them after having a chance to read it. For those already familiar with the idea we should document if they favor or oppose the concept or if they are leaning in favor or opposition, or if they are completely undecided. Depending upon their position they made to be provided with further information or have someone contact them directly to discuss the idea and answer questions and provide more information. This, I think should ideally be done by constituents in their respective districts if possible. We should continually follow up to find out if their position on the idea has changed, and hopefully moved in a positive direction.
- We should identify sympathetic state legislators who would be willing to carry the proposal forward in their respective state legislatures and become champions and persuaders amongst their colleagues and points of contact for our movement.
Labels:
Article V,
constitution,
Liberty Amendments,
Mark Levin
Sunday, September 15, 2013
Patient's Statement of Rights
Please review and attach to my chart.
In this era
of health care reform and rapidly changing paradigms many patients feel as
though they are on the losing end of a quickly shortening stick. Every time you go to a physician’s office or
hospital you are bombarded with all sorts of forms to sign with all sorts of
rules and regulations. Who on earth can
know what it all means? It seems that
everyone is telling patients what they can and cannot do; their physician’s
office, hospitals, pharmacies, insurance companies and then government is
telling everyone what can and cannot be done.
Is anyone actually looking after the patient? Sadly, it seems no. In light of these realities, here are some
patient responses to all of this. These
are the things that I the patient, will and will not do or permit:
- When I call to make an appointment with my doctor, I want to see my doctor. Not some other doctor or physician’s assistant or nurse practitioner; unless I specifically request or agree to that.
- I will not be financially responsible for any charges or fees not covered by my insurance for any tests, procedures, consultations or lab unless those charges are specifically discussed with me prior to any of them actually being incurred. After the charges are discussed, I will then decide whether to proceed or not and will inquire as to alternatives or if they can be done cheaper elsewhere. Of course, this applies to routine situations, not dire emergencies. It would be wise and helpful for you to post your routine fees and charges on your website and on a large sign in your waiting room.
- I will not answer any questions about or provide any social or behavioral information, except things I may relate to my physician in private and confidence directly. I do not give permission for any such information to be transmitted in any form to anyone or any private or governmental agency (local, state or federal) other than my physician.
- I do not give my permission for any information of any sort to be transmitted to any private or governmental agency (local, state or federal) other than my insurance company.
- I do not give my permission for any information to be stored off-site of my physician’s physical office.
- I do not use my social security number as a personal medical identification number. Please use an alternative number such as my employee ID number from my employer who provides my health insurance. I will not provide my social security to anyone and do not give my permission for you to obtain it by any means or from any source and do not give my permission for you to retain and/or store it.
Thank you!
__________________________________________ ___________________
Signed Date
(in effect until further notice)
__________________________________________ ___________________
Printed
Name Date
of Birth
Tuesday, July 16, 2013
The Smart Medical Shopper
The Smart Medical Shopper
Kyle C. Akers, M.D.
Tuesday, July 16, 2013
We have the best
medical care in the world, bar none.
Unfortunately, we have the most confusing, convoluted method of
charging, pricing and paying for it that one can imagine. Our medical care financing system is unlike
any other sector of the economy or industry in the country. This mixed up system leads to frustration,
anger and sadly ultimately to ObamaCare.
The misnamed Affordable Care Act is not about medical care and certainly
has nothing to with affordability. We
have the best doctors, hospitals, medicines and technology available. ObamaCare is all about payment and it is the
worst possible solution to come down the pike so far. What we need is less government regulation,
top down control over pricing and payment for medical care and more simplified,
streamlined common sense interaction between doctors, patients and insurance
companies.
The current coding
system for diagnoses and procedures which drives charges is a monopoly owned by
the American Medical Association and is its largest source of revenue, given
that only about 13% of physicians are members of this fading organization. Medical charges are essentially driven across
the industry by the Medicare tables of allowable payments. This cobbled together system sets up a
one-size-fits-all approach that tries to shoe-horn everyone into one payment
system using the ubiquitous Medicare HCFA billing form, whether it works for
individual doctors and patients or not. Couple
that with all of the different discount arrangements between insurance
companies and doctors and you have a recipe for disaster and ever sky-rocketing
costs. No one knows what anything really
costs. In reality the same procedure can
cost many different amounts for different insurance companies and
patients. Doctors have no idea what
things cost and patients have no idea what charges they are incurring at the
time of service, what insurance is going to pay or what discounts are being
applied. They only find out weeks or
months later when they get an unexpected bill for their portion that insurance
didn’t pay. You would never buy a car
that way. You don’t buy anything else
that way. Would you let someone else
pick things out for you, don’t tell you what they are costing you and after all
is done send you a bill months later expecting you to pay for them? Of course not. Even attorneys meeting with a potential new client
will explain what their hourly rate is, what the retainer will be up front and
estimate what the whole cost will ultimately likely be. All before the client pays a penny or commits
to anything. I once spoke with my doctor
about my annual routine wellness laboratory work. My insurance company pays 100% once a year
for those tests. He had no idea that if
his office did not code the visit correctly, for a routine annual physical exam,
then I would be liable for the full cost of the lab work. Additionally, he was shocked that the cost of
that lab work would be $600.00 out of my pocket (and actually it should be
about $150.00 if you look at the actual real cost).
Now, obviously in
a medical emergency stopping to discuss fees and costs and options is not
really feasible, but these situations account for a very small fraction of most
people’s interactions in the medical system.
The vast majority of the time it would be possible for the physician to
have a discussion with the patient about fees, costs and less costly options
prior to committing to treatments and incurring expenses. Unfortunately, right now doctors have no idea
what those costs are. They usually
assume that insurance is going to pay everything, not realizing that their
ordering decisions may incur hundreds or thousands of dollars in unexpected out-of-pocket
expenses for their patient. And the
patient won’t even know that until weeks or months later.
Medical billing
statements result from the coding employees at the doctor’s office reading
through the doctor’s notes and trying to find the best fit diagnostic codes and
procedure codes to reflect what was done.
This then drives the charges.
There is actually a lot of wiggle room in how these things get coded and
what the ultimate charges wind up being.
Sometimes inadvertent mistakes are made, coders are only human. Things get coded incorrectly or things get
coded that never actually happened. It’s
not intentional fraud, just honest mistakes.
But these mistakes can cost you hundreds or thousands of dollars. It’s funny, we will stop a clerk at the
grocery store if the scanned price of an item does not reflect the $1.00 off
sale price in order to correct it but we have no idea if the medical bills we
get are accurate. If you don’t get
detailed, itemized statements and carefully review them, you just wind up
paying these incorrect charges. Many
billing statements, particularly hospital bills only show the total owed, not
the minute detail of the individual charges which comprise the total. Always request and review detailed statements
before making payments and ask questions if you’re not sure about specific
charges. Because of this slow, mixed up
payment system doctors and hospitals routinely have patients sign forms (among
the myriad forms one signs when checking in) agreeing to pay any charges not
ultimately paid by the insurance company.
Wow! How cool for them. Why would anyone in their right mind sign
such an agreement which could encumber you with hundreds or thousands of
dollars in charges months down the road but you have no say or input at the
time the charges are incurred? You are
generally not informed or asked to approve of the cost of things that are being
ordered and done on your behalf at the time they are happening. And let’s face it, most people are not
medically savvy and are rather intimated by the people and process going on in
a doctor’s office or hospital. They
might be sick or injured and not really thinking about cost at that moment. Or it might be a routine visit, but people
tend to trust the doctor and not question what is being done or inquire about
the cost or less costly options. It’s
sort of like the restaurant menu that says “Market Price” next to the
lobster. Would you order the lobster
without inquiring as to the “Market Price” today for the lobster? No, of course not. Doctors and hospitals should post their fees and prices on menus on their waiting room walls for all to see.
Now let’s not
leave insurance companies out of the discussion. Has anyone read a medical insurance policy
cover-to-cover lately? I didn’t think
so. It’s sort of like a mortgage
contract. No one actually reads those things
before signing them. And if you did you
wouldn’t understand it. It’s the same
with medical insurance policies. Try
wading through the individual deductibles, family deductibles, co-pays, co-insurance,
in-network/out-of network, discounts, tiered prescription formularies, maximum
annual out of pocket (and what ACTUALLY is applied to that and what is not, you
will be surprised) and all of the exclusions and exceptions. If that’s not bad enough, try figuring out in
July where you are for the year in all of that.
Yikes! It’s virtually impossible
to know before a procedure or test just exactly how much the insurance plan is
going to pay and how much you will be getting a bill for in several weeks. Don’t think that your co-pay is going to
always cover your financial responsibility for an office visit or
procedure. It depends on exactly what is
done. An in-office steroid injection
might be covered or not, partly or in whole.
Doctors typically don’t discuss that with patients before doing the
injection. Their office might contact
your insurance company for prior approval or not. You will probably not know. Even if they do, they may not tell you
anything before the injection.
So what is the
average, medically uninitiated patient to do?
Well, until the medical industry realizes that it must start acting like
every other business and post and discuss its prices before charging people for
things, the patient must act proactively and aggressively to avoid incurring enormous
surprise charges weeks or months down the road.
Here are some tips to help keep you in control of your medical
costs:
- Make sure you understand your insurance policy. Ask your carrier for a clear summation page of your benefits, co-pays, co-insurance, maximum annual out-of-pocket cost, individual/family deductibles, in-network/out-of network details, in-patient vs. out-patient tests and procedure costs, annual wellness/screening 100% covered expenses, pharmacy details/co-pays, exclusions and exceptions.
- Ask your insurance carrier to provide a way (online dashboard) for you to quickly and accurately check where you are in your expenses in all of the various categories throughout the year.
- Ask your insurance carrier for a quick, easy way for you (and doctors/hospitals) to check on covered charges and what your potential liability portion would be before authorizing any tests, treatments, medications or procedures.
- Request that doctors/hospitals contact your insurance company and pre-authorize anything beyond your co-pay and discuss that with you before it is done. If necessary, you contact the insurance carrier.
- Discuss the cost of any and all procedures, tests, treatments or medications that your doctor wants to order for you prior to agreeing to them. Discuss the possibility of cheaper alternatives or just waiting a while if possible.
- Always ask your doctor to choose generic medications or cheaper alternative medications when possible.
- When checking in at a doctor’s office or hospital, give them a note that you have signed and dated informing them that you will only be financially liable for charges (particularly beyond your co-pay) that have been discussed with you in detail prior to you authorizing those things that incur the charges. Don’t sign blanket statements that you will be liable for any charges that your insurance company does not pay. Have them (and/or you) contact the insurance company for clarification/pre-authorization if necessary.
- Always ask for a detailed, line-item billing statement; not just a total bill due. Review the bill for accuracy. Get someone who is medically savvy to help you if necessary. If you don’t understand something, ask the provider for clarification. If you think there is an error, speak up!
- When communicating with doctor’s offices, billing offices, hospitals and insurance companies about charges, bills and disputes; always get everything in writing.
- When communicating with billing offices about charges, bills and disputes always copy your insurance company and your employer HR/Benefits office (if you have employer provided medical insurance) on all correspondence to and from the billing office.
- If you think a charge is way out of line, do some research. See if you can find what the actual cost is and what other places are charging for similar services or products. Ask for a price match; Wal-Mart will price match, why shouldn’t doctors and hospitals? These medical people are in business after all. Let them know there is some competition for you business out there and you’re willing to go where you can save money.
- Ask doctor’s offices and hospitals not to share any information of yours (even non-identifiable generic information) with anyone other than your insurance company. Not with any private company or any government agency; local, state or federal.
- Unless required by a federal program such as Medicare or Medicaid, do not use your social security number for identification and do not give your number to doctor’s offices or hospitals. If you ask them to use an alternative form of identification they must comply. Similarly, let your medical insurance company and employer HR/Benefits department know that you will not use your social security number for medical care identification purposes and you do not permit them to use it.
Labels:
health care,
Medical Bills,
Medical Care,
Medical Costs
Sunday, May 19, 2013
Health Care Reform S.O.S.
I am a simple physician and family man, trying to make a
living and doing the best I can. I
graduated from Texas A&M medical school in 1982, did a three year
fellowship in general surgery in New Orleans until 1985 when I moved to
Colorado Springs. I married soon after
that and have four children. I worked in
a variety of walk-in urgent care/minor emergency clinics for many years and did
physical examinations for life insurance companies. For the past eleven years I have worked as
the Occupational Health & Medical Coordinator for Colorado Springs
Utilities. So I have seen medicine from
many perspectives; as a private physician, a patient/consumer and now a
municipal government employed physician.
Over the years I have endured the rise and fall of the H.M.O. managed
care debacle, saw the boondoggle of Diagnosis Related Groups (DRG’s), observed
the decline and fall of the solo practitioner as they have been gobbled up by
the behemoth medical corporations and now have seen the greatest insult of all,
ObamaScare. I am not a Harvard educated
economist and I don’t have an M.B.A. from Wharton. I am certainly not a politician (we should
all be thankful). But I do believe that
over the years I have seen some things, endured some things and learned some
things about health care which I would like to pass along to you. Of course, this advice is free and may be
worth what you paid for it.
Let me begin with a little story. About a month or so ago, one of my 17 year
old twin daughters told me that she had been feeling poorly for a few
weeks. She was tired and had a sore
throat. I looked at her throat, it
didn’t look too bad but she did have some swollen nodes in her neck. I called to get her an appointment with our
family doctor (no longer in his own little practice, now an employee of one of
the monolithic companies in Colorado Springs).
Being the middle of the week of course they couldn’t see her until the
next week. Well, by Saturday morning she
was still complaining so I took her to a satellite walk-in clinic run by one of
our local hospitals and on our insurance company approved list. They weren’t too busy and we got in fairly
quickly. I paid my $40.00 co-pay and we
were taken back. My daughter was seen by
a nice nurse practitioner who did a quick history and examination and then
ordered a rapid strep test which was negative.
Following that a quick finger-stick mono test confirmed my suspicions
that she did indeed have mono. A
prescription for some prednisone tablets for throat swelling and we were on our
way. We had maybe 15 minutes of
face-to-face time with the nurse, all that was really necessary. No problem.
Well yesterday, May 18 I got a bill from the hospital. The total charge for the visit was, wait for
it…$770.00. After my co-pay of $40.00
was deducted, a $338.00 ‘insurance adjustment’ (read discount, which would
still make the total bill $432.00) and an insurance payment of $177.69, my
balance remaining is only $214.31! Now
of those charges, $146.00 was for the professional fee (nurse
practitioner). This might be reasonable
for a physician exam, but not for a nurse practitioner. That should be maybe around $50.00. There was a $242.00 clinic fee, no doubt to
cover the overhead of the nice new building they are housed in. Please note this is not an emergency room, it
is a walk-in clinic much akin to your family doctor’s office. And when you go to your family doctor you are
charged only a professional fee, which includes all of the overhead. You don’t get charged a separate clinic
fee. My doctor is housed in a nice, new,
big building with radiology and laboratory services, but doesn’t charge a
clinic fee beyond the doctor’s professional fee. But wait, the final charge was for laboratory
services in the amount of $382.00. This
for a rapid throat swab strep test and a finger-stick mono test. I did some research and found that you can
purchase rapid strep tests for $1.82 per test and the mono tests for $4.49 per
test. This is about what I remember from
my private practice days. Each test is
quick, simple to perform and only takes about five minutes. By my calculation this whole visit should
have come to around $75.00. Here then is
a microcosm of the problems we are experiencing with the cost and payment for
health care around the country.
Let us remember in these discussions that what we are all
talking about is cost and payment for health care services. We have the best health care in the world
here in the United States. This debate
is not about health care. It’s about
payment. The problem with our system now
is that the federal government has meddled in the payment system over the past
decades and really screwed things up.
For some reason health care is one of the few, if not the
only service we purchase with no idea of what the actual final cost will be at
the point of sale. Doctors don’t know,
patients don’t know, the providing institution/company really doesn’t know and
the insurance company doesn’t know until the final charge is hammered out weeks
or months after the fact. This is driven
in part by the coding and recoding of diagnoses and procedures so to as to
maximize the charges by the providers.
This thanks to the ICD-9/CPT coding monopoly owned by the American
Medical Association (their primary source of revenue since only about 13% of
practicing U.S. doctors belongs to the association) and promulgated by the Medicare
system. We need to divorce ourselves
from this byzantine rubric and let doctors and institutions charge whatever
they want in a free market where quality and service-level reviews and surveys
are available for all to see. Let
insurance companies and patients choose where they want to spend their health
care dollars to get what they perceive to be the best bang for the buck.
There are myriad different prices for this insurance company
or that insurance company, for cash, for Medicare, for Medicaid; contract
prices and discounts. The providing
institution doesn’t really know the price up front. Frankly, I can’t believe that insurance
companies agree to pay some of these outrageous charges. The complexity of insurance company
deductibles, co-pays, co-insurance and knowing where you and your family are in
that calculation at any given point in time is impossible, particularly at the
time you are receiving service. Doctors
don’t really know the cost of things they are ordering (and thus incurring
costs) on behalf of patients. There is
no menu up front, in advance like say, in restaurants. I recall a conversation in my doctor’s office
about a year ago. I was having my annual
physical exam and the doctor ordered the usual annual lab work. I asked him to make sure that he coded it as
annual wellness lab work which is covered 100% by my insurance; otherwise I
would wind up having to pay about $500.00 out of my pocket. He was shocked and frankly in a state of
disbelief. He really thought I was
joking. When I explained that I and my
co-workers had all experienced the high cost of these lab tests he honestly
related that he had no idea that it was all so expensive. So to try and put it in perspective, imagine
going into Dillard’s (doctor’s office) to buy some jeans. There are no price tags on the jeans and the
store clerk (doctor) has no idea how much they cost. But don’t worry they tell you, just pay a
little bit now (co-pay) and we will bill you in a few weeks if it winds up
costing any more. Well, how much more
you ask. Well, we really don’t know
right now. So a month later you get a
bill from Dillard’s for $250.00 for the balance on the jeans. And oh by the way, it’s too late to return
them. Would you go for that? Of course not. If the prices were right on the jeans for all
to see you would either buy them or look for a cheaper pair or go elsewhere to
look for jeans. Here is a real life
story. About six months ago on a Sunday
afternoon I drove into Jiffy Lube to get an oil change. You drive right up the garage door and they
open your door and tell you to go inside while they drive your car into the
bay. There are no prices posted anywhere
outside, they don’t hand you a menu of prices or tell you what the prices are
(I know, I should have asked. But
shouldn’t the business tell you?).
Anyway, I got inside and the clerk started ringing up my order while
they started working on my car. The oil
and filter change with a tire rotation came to $65.00. I looked out the window at the Tire World
next door and on their sign it read, “Oil/filter change and tire rotation
$18.99.” I instructed the Jiffy Lube
clerk to stop work on my car and informed him that I did not want any
service. They sheepishly gave me the
keys to my car (I have no idea what they had already done to it) and I drove
next door for service. Why shouldn’t
medical care work that way? One final
real life example. In my capacity at
Colorado Springs Utilities I order a lot of MRI scans. If we do them at the major hospital/medical
corporation facilities they run $2000.00 to $2500.00, it takes several days to
get one done and then a couple of days to get the results back. We recently contracted with a small private
company that does the same scans for about $700.00 to $900.00 per scan, they
often get our employees in the same day we call and the reports are done much
quicker. There is also more personal
communication between the radiologists and me, they are much easier to get in
touch with and get questions answered.
The quality is just as good as the hospitals’ and the service is much
better, not to mention the price! Isn’t
this the way it should be for everyone? What
a wacky system where people are consuming very expensive services, many times
on a moment’s notice in difficult and emotionally charged situations and no one
knows the cost of what is being purchased at the time. It is being ordered by a doctor who doesn’t
know, on behalf of a patient who doesn’t know, provided by an institution that
doesn’t know and paid for by an insurance company that doesn’t know. There is no direct accountability. People are spending other people’s money on
behalf of someone else. And its six
months before anyone has any idea of what just happened, then shazam! Look what we just spent! Oh well, whatever the insurance company won’t
pay we’ll just bill to the poor unsuspecting patient.
With health plans paying less and less of the cost lately
coupled with the federal government lowering the pre-tax flexible spending
account family annual allowed contribution from $8000.00 to $2500.00,
individuals are discovering that they are suddenly on the hook for high costs
that they never were in the past. Much
of this happens after they have actually incurred the costs and can’t really do
anything about it. One result of this
will be that people simply stop going to the doctor and getting tests done,
sort of self-selected rationing. And
maybe that’s what the progressives in government want. But the result will be a less healthy
population, less preventative care and ultimately much higher costs down the
road for late intervention.
Another problem is the costs created by liability and malpractice
litigation and the resulting payments and settlements. We need meaningful tort reform and perhaps a
system like Louisiana where all malpractice and medical liability cases go
before a diverse board who rule on the validity and likelihood of success of
the case before going to trial or mediation or settlement (at least they did
back in the 1980’s, not sure about today).
Sort of like a grand jury. You
can still go to trial with an adverse ruling by the board, but the likelihood
of prevailing is very small. Most
don’t. This weeds out frivolous suits
and grandiose settlements. A cap on
payouts based upon reality and common sense would also help, as well as making
the loser pay the other party’s legal fees.
With all of the vacant commercial real estate available why
do medical companies and clinics need to build fancy new facilities, and then
have to pass all of those costs on to patients and insurance companies? Why not use existing buildings which can be
re-finished for far less than new construction?
Get the government less involved, not more involved. They have already screwed things up and
driven up costs enough with Medicare/Medicaid and now ObamaScare. When the government gets involved they just
screw things up, make things too complex, less efficient and effective and
increase costs 10-100 times. Get the
government out of the way and let the private sector solve these problems. The reason we have these challenges in the
health care payment/insurance industry in the first place is because of
government meddling, regulating and dictating.
To paraphrase Ronald Reagan, in our current situation government is not
the solution to the problem, government IS
the problem.
Get rid of the electronic medical records requirement! Virtually every physician I have talked with
despises electronic medical records.
They are a disaster. They are
impossible to use, they don’t fit the model of what doctors do and trying to
find useful information in them is like looking for a needle in a
haystack. Not to mention the privacy
implications and problems. And I just
received a notice from my malpractice insurance carrier informing me of a seminar
they are going to be providing discussing the difficulty of defending
malpractice lawsuits due to electronic medical records. Just say no!
And by the way, never, never, never let the I.R.S. get
anywhere near health care, health insurance, medical records or anything health
or health payment related! Period. After the recent scandalous revelations need
I say more??
Repeal ObamaScare in its entirety immediately and replace it
only with the free market!
Doctors are now talking about and actually are retiring,
retiring early, switching professions and jobs to something out of the health
field. They are advising their children
not to go into medicine. All as a result
of ObamaScare and the mess the federal government has made of the health care
industry. They are leaving in droves and
the projected shortfalls are staggering.
And you can’t make that up with physician assistants and nurse
practitioners. Not that I would want to.
We must begin to look at the opportunity for different ways
of delivering health care, such as Indian Reservations, off-shore, cruise
ships, concierge medicine, private co-ops, etc.
I know you have heard from many highly placed Ph.D. health
care economists with all of their complicated, complex solutions to the
problem; many including much more government involvement. Just take a moment and think that the
solution might actually be less, not more.
It might be simpler, not more complicated. It might be less government, more private
sector; less government control and more personal freedom and responsibility.
Well, thank you for the opportunity to bend your ear a
little bit from someone in the trenches on the front lines out here in fly-over
country. I hope maybe one little thing I
have said might make some sense and spur some further thought and
discussion. Hopefully we can fix this
thing before we have to wake up Ralph, because of course he ain’t never seen a
wreck like this before in his life (story for another time!). And I fear the health care industry is headed
for a wreck of epic proportions if we don’t do something in a big way and
quick.
Labels:
health care reform,
health insurance,
healthcare,
obamacare
Tuesday, April 23, 2013
Goodbye America, I Hardly Knew You
The United States
Federal Government has become a clear and present danger to the Republic and to
the United States Constitution. It is
too big, too bloated, too ineffective, too inefficient, too pervasive, too
omnipresent, too counterproductive, too corrupt, and simply too
destructive. This leviathan
indiscriminately consumes and devours everything in its path. Long ago it unhinged itself from its
constitutional moorings and has taken on a life all its own unfettered by constitutional
restraints and laws, functioning on the whims of a handful of highly placed masterminds. We are becoming a nation of men, not
laws. We are becoming a nation of
majority mob rule which leads inexorably to anarchy, chaos and tyranny. The federal monster is devoid of common
sense, devoid of reason, devoid of rationality, devoid of any link to The
People, and devoid of any sense of responsiveness to wishes and needs of The
People. In the few instances where the
federal government has clear responsibility it has proved itself wholly derelict
in its duty, that being defending our borders, printing the money, and
delivering the mail. Any projection of
power outside of these areas is unwise and unconstitutional. The federal government has no constitutional
power or authority in the areas of agriculture, education, energy, environment,
health care, housing or private business.
It is taxing and spending and regulating and meddling our country into
oblivion. It is systematically attacking
and usurping the freedom and liberty of the people by ignoring and convoluting
the Bill of Rights. Please take note Washington;
it is the Bill of Rights, NOT the bill of needs. These rights come from God, not
government. They are inalienable, they cannot
be taken away. It is the function of
government to defend these rights, not squash them. The People do not need the approval or
permission of the Courts or the Government to hold and exercise these
rights. We fought a bloody war at our
nation’s founding to secure these rights for the People. I used to think that it is beginning to look
like 1776 again but the more I observe our current dilemma it reminds me more
of France, 1789. Our pampered politicians,
judges and bureaucrats live like kings and queens while the People suffer. They are blind and deaf to the underlying misery
and unhappiness throughout the land. They
live in a protected bubble; wining and dining, traveling, playing golf,
enjoying concerts, just yukking it up and telling each other how great they
are. The emperor has no clothes. We know this is all a lie, an illusion. The economy is actually crashing down all
around us. The moral societal fabric is unraveling. The People do not believe, do not like, and
do not trust our politicians, our judges and the bureaucrats. I believe that the motives of some of those
in government are, simply put; evil. For
some reason the States, the foundational building blocks of our nation, the
agencies that formed the federal government for their benefit now seem
unwilling to exercise their constitutional 10th Amendment duty to
reign in this runaway federal behemoth by holding its feet to the
constitutional fire. The States are the
vehicles by which the People project constitutional power over the federal
government when elections alone fail the need, which they have. Most people believe that elections are rigged
and fraudulent. It seems that we are
headed down the same path of destruction as all of the great nations and
empires of history. And sadly, I don’t
know if there is anything that can be done to stop this inexorable decline into
dissolution. May God help us and have
mercy upon us. And please, please bless
the United States in America.
Subscribe to:
Posts (Atom)