Showing posts with label competition. Show all posts
Showing posts with label competition. Show all posts
Saturday, July 17, 2010
Stamping Out Service
So I'm in line at the post office on Saturday at 11:20am. There are about three of us waiting and two clerks working with two customers at the windows. I am finally the next in line. The lady at the nearest window walks off and I start walking to the window with my one letter to buy one stamp. The clerk, without saying a word places the "Window Closed" sign in his window, turns around and walks off (probably to take his union required break). I slink back into line and wait for the one remaining clerk to call me forward. And these folks wonder why they get such a bad rap in the blogs? Duh. Even more scary is that this is the mentality that will run ObamaCare, if we allow it to go into practice. Had this been a FedEx agent they would probably have been fired on the spot, and rightfully so. You see, when there is competition for your business customer service is king; but when there is no competition customer service is just a nuisance. God help us.
Labels:
competition,
customer service,
obamacare,
post office
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